FREE SHIPPING ON ALL ORDERS OVER $50

FAQ

What size should I order?

Our sizes range from Small – 4XL depending on the shirt type. Women’s Tees are in a feminine cut please check the sizing guide for measurements as shirt may fit small.

Ladies shirts can also be printed on unisex style shirt and will be specified in the description.

Men's Tees are in a Unisex shirt style.


Shipping & Delivery

Why haven't I received an order confirmation?

If an order confirmation has not been received it is because a wrong/misspelled email address was given at checkout. Please contact us to update your email.

How long will it take for my order to arrive?

Please allow 3-8 business days for your items to be made. These items are made to order.

 *You will receive a system generated tracking email once your order ships.

**During holidays or times of high demand, orders can take up to 12 business days to ship.

 

Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code.

 

We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.

 

My tracking says delivered, but I haven’t received my package – what do I do?

We recommend checking with your neighbors to see if it was accidentally delivered somewhere nearby.

You can also contact the carrier directly to verify that they no longer have the package. The phone number for FedEx is 1-800-Go-FedEx. The phone number for USPS is 1-800-ASK-USPS® (1-800-275-8777). If your shipment can't be located, please contact us for assistance.

 

Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code.

 

We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.

 

Do you ship to P.O. boxes?

We only ship to P.O. boxes when using standard shipping. If you are using express or signature required shipping, you must enter a valid residence, company or hotel address for a successful delivery.

 


     Return Policy

    Because these items are made to order and we do not have them on hand, we cannot offer refunds, returns, or exchanges on these items unless you have received the wrong item or it is damaged.

    In the case of damaged/incorrect items please email contact@shopkikicollection.com within 5 days with a photo included. The same product you ordered will be resent. No replacements based on size. 

    Please review size charts and check size recommendations on each product before ordering.

      

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